Know-how, what, and where. All the answers to your questions

It is important to us that SCHOTT CERAN® gives you the best quality and a special cooking experience, as well as comprehensive service. This includes useful tips and answers to all the questions you might have: about the product and its properties, operating instructions or manuals and possible error messages, as well as many other topics related to glass-ceramic cooktops and surfaces.
Aluminum foil burned onto a glass-ceramic cooking surface
Lime stains burned onto a glass-ceramic cooking surface
Conchoidal fractures caused by sugar burned onto a glass-ceramic cooking surface

In these rare cases.

Although unlikely, your CERAN® glass-ceramic cooktop may not function as intended. Your first point of contact, in this case, should be the manufacturer of your stove or cooking appliance, because they are the ones who installed this vital component in the appliance. You can also obtain practical information on your cooktop from the manufacturer, such as the operating instructions/manual, and receive competent support in the event of device-related error messages. If you have any questions about our products or suggestions of a general nature, we are, of course, always happy to assist you with advice, action, or information.

Two women and a man are being informed about vitroceramic cooktops from SCHOTT CERAN® at an event.
Various ingredients and kitchen utensils are arranged on a SCHOTT CERAN® vitroceramic cooktop

Further questions or suggestions?

We look forward to receiving them.On these pages, you will find everything you need to know about SCHOTT CERAN® glass-ceramic – and thus lots of answers to your questions. In the FAQs area, you can also search for specific information. If you have any questions or concerns, we look forward to receiving your message and will respond to it as soon as possible.

SCHOTT will use your data only for reacting to your inquiry. More information about the processing of your personal data.

Close-up of two water drops on a dark vitroceramic cooktop

This is how you clean properly.

SCHOTT CERAN® can be cleaned in just a few simple steps. If you also follow our tips and tricks, you will enjoy your cooking surface for many years.

SCHOTT CERAN Miradur® logo on the corner of a black vitroceramic cooking surface

Discover the details.

SCHOTT CERAN® has many properties that distinguish it from normal glass. And that makes it a very special companion in your everyday life.